Safety - Local information
Featured Local Information
Ageing Well Activities
The following PDFs include information on ageing well activities in East Lothian.
Movement to help your muscles and joints
If you have any muscle, or joint issues as an adult you can find exercises to help you on the NHS Inform website here.
If these exercises do not help you please call 01620 642968 to speak to a physio about your muscle or joint issue.
This pdf file includes a guide to housing options for older people in Scotland. The guide includes useful information on buying a home, selling your home, renting a home and much more.
View a list of local equipment suppliers. The PDF includes the company name, address, contact details, and website (if available).
Dementia Friendly East Lothian
East Lothian’s Dementia Friendly Communities are wholly community-led and run.
Dementia Friendly East Lothian provides whatever support and encouragement communities need to help them realise their aspirations in whatever way we can.
Please log onto the website for information or to share information on your own dementia friendly events.
You can get help from the East Lothian Community Alarm Telecare Service.
Telecare Self-Check Online Tool
Telecare is the use of discreet equipment that can help tell someone if there is an emergency or if you are having difficulties in your home. Try the Telecare Self-Check Online Tool to find advice and guidance related to your needs.
The following PDF contains details on home-visiting opticians in East Lothian and the surrounding areas.
Wellbeing when off work
This leaflet is for anyone off work for reasons related to common mental health problems.
Safety - Local information
East Lothian Community Alarm Service
East Lothian Community Alarm Telecare Service
East Lothian Community Alarm Telecare Service (ELCATS) is a landline, telephone-based system which you can use to summon help, call assistance, or give you reassurance 24 hours a day, 7 days a week, 365 days a year.
The main role of the Community Alarm Telecare Service is to obtain help for an older or disabled person when an emergency arises.
The user has a pendant button that is worn around the neck or on the wrist, which is connected to an alarm receiving centre, where there is always a call operator on duty to respond immediately. The service relies on a network of local contacts and, where possible, they require you to provide them with the names of at least two local key-holders, who can be called upon if required to check on you.
To help you and your key-holder further, the service is supported 24/7 by response staff from East Lothian Emergency Care Service (ECS). The call operator can call them out to assist you and/or your key-holder if required.
The pendant has a range of about 50 meters and will cover the area of the average house and garden.
There is a small charge for this service.
Fire Safety in the Home - Self Assessment
A new online fire safety quiz has been launched by the Scottish Fire and Rescue Service to support people to stay safe at home – and potentially save lives.
The ‘Fire Safety in the Home - Self Assessment’ survey asks a series of simple questions and then automatically generates a home fire safety report.
To complete a self assessment please visit the following website: www.firescotland.gov.uk/your-safety/online-hfsv-checker.aspx
Local information - Contacting Environmental Health about noisy neighbours
From your answers you have indicated that noise from your neighbours is regularly disturbing your sleep.
Further information regarding noisy neighbours and anti social behaviour is available on the East Lothian Council web site, which you can visit by following the link here.
You can also report anti social behaviour by using the information below.
Website: East Lothian Council
Phone: 0845 604 8518
Local information - Reporting a bogus caller to Trading Standards
Your answers have indicated that you have regretted letting someone into your home, e.g. someone claiming to be from a utility company or a pushy sales person.
East Lothian Council Trading Standards would like to hear from you if you have a complaint or evidence of:
- counterfeit goods (clothing, DVD’s, alcohol etc) being sold in East Lothian
- shops selling age restricted products to young people, i.e. cigarettes being sold to young people under 18
- bogus workmen or cowboy builders
- someone who has been a victim of a scam
You can contact East Lothian Trading Standards by using the details below.
Website: East Lothian Trading Standards
Phone: 01620 827365
RECOMMENDED - We would advise that you arrange a fire safety check
As part of the Fire Scotland commitment to building a safer Scotland, the fire service offer everyone in Scotland a free home fire safety visit. If you would like to request a free fire safety check, please contact the Fire Service on 0800 0731999 and ask for the Community Fire Safety Department.
If you say that you are calling to request a fire safety check they will arrange this for you. The length of time that you wait for this service will depend on the demand that the fire service have at the time.
There is no charge made for this service at the current time and they will fit smoke alarms free of charge where required.
You can also contact your local East Lothian Fire Station by using the information below.
Phone: 0131 228 2401
Text: FIRE 80800
You can also complete an online Fire Safety in the home self assessment, and if necessary book a Fire Safety Check here.
The Herbert Protocol
The Herbert Protocol is a form which family members or carers complete for a person living with dementia or at risk of going missing.
Families of a person with the condition are asked to download the Herbert Protocol form and provide information such as places of importance to them, often visited places, health issues and places they have been found in the past if reported missing.
The protocol can be printed out and stored in a safe, easily accessible place in the person’s home or kept by a family member electronically.
It enables police officers to quickly obtain vital information about vulnerable people who have been reported missing.
The form is available to download from Police Scotland’s website: https://www.scotland.police.uk/what-s-happening/missing-persons/the-herbert-protocol/
For further information, please watch the video in the following link: https://vimeo.com/user101520179/download/654102285/73eb8214a8
Upwards and Onwards - What to do if you fall
The Upwards and Onwards film can be found on NHS Inform and explains several things to do with falling.
- How to get up from a fall.
- What to do if you can't get up.
- How to prevent falls.
You can either watch the whole film or a specific section.
Visit www.nhsinform.scot and search for 'What to do if you fall' to find the videos.
There is also a leaflet attached which describes how you can help someone if they fall.